Maybe They'll Make it

Dear eduardocantoral,  Today marks a very important milestone in AOL’s history – and future. As we separate from Time Warner and become an independent company, we mark the beginning of a fresh start and open the door to new opportunities. I believe this is a perfect time for rebuilding trust, confidence and passion around AOL and the products we bring you.  I realize that – at times - over the past few years, it’s been challenging to be an AOL Mail user. I’ve heard your feedback and we’re going to start making changes with a renewed focus on you. We can and will make our free AOL Mail product world class!  We’re starting today with three simple (but important) changes:  1. Significantly fewer ads  2. An easier AOL Mail sign-in experience 3. A new message reading pane that helps you get through your email faster  I know that some of you are comfortable with your current email experience. So, wherever possible we’ll provide you with the choice to disable new features and keep the classic email product.  This is just the beginning. I’m truly excited about what’s to come in 2010 so please stay along for the ride. Our promise going forward is to keep you well informed of the changes we make and the new features we launch. In the meantime, please continue to send us your feedback or suggestions as we work to build a world class email experience – focused on you.  Thanks again for choosing AOL Mail!  Sincerely,  Brad Garlinghouse President, AOL Consumer Applications